Privacy Policy

1. Purpose

We collect and use personal data to deliver AI courses, manage accounts, process payments, run marketing, and improve services.

2. Scope

This policy applies to all visitors, students, parents/guardians, and business contacts who use ai4akid services or websites.

3. Data we collect

We collect only what is necessary:

• Account and contact: name, email, phone, postal address, school/organization.
• Identity: date of birth when needed and parent/guardian name where provided.
• Payment & billing: payment tokens, billing name, transaction records (we do not store full card numbers if using a payment processor).
• Usage and learning: course progress, quiz results, submitted work, support requests, IP address, device and browser metadata.
• Marketing: communication preferences, newsletter subscription, email engagement.
• Uploaded content: files, images, student projects.
• Cookies and tracking: cookies, analytics, pixels for site performance and advertising.

4. Special note on minors

Our target learners are 14 years or older. We do not knowingly collect personal data from children below the minimum age required by applicable law. If notified that we have data for a child below the applicable age we will delete it unless parental consent is provided as required by law.

5. Legal bases for processing

We process personal data on the basis of:

• Contract performance (to provide courses and services).
• Consent (marketing and any other consent-based processing).
• Legitimate interests (fraud prevention, platform security, service improvement).
• Legal obligations (tax, accounting, regulatory).

6. How we use data

• Provide and operate courses and user accounts.
• Process payments and refunds.
• Communicate transactional messages, support replies, and important notices.
• Send marketing where you consent or where lawful.
• Improve product and personalise learning.
• Detect and prevent fraud and abuse.
• Comply with legal obligations.

7. Sharing and processors

We share data only as necessary with:

• Payment processors and financial services.
• Email and CRM providers.
• Analytics and advertising platforms.
• Scheduling and automation tools.
• Cloud hosting and storage providers.
• Legal or regulatory authorities when required.

We require third parties to protect data and to use it only as instructed.

8. Cookies and tracking

We use cookies for site functionality, analytics and advertising. You can control cookies via your browser settings. We implement a cookie consent mechanism where required by law.

9. Data retention

We retain data only as long as necessary:

• Account data: while the account is active.
• Transactional and billing records: 7 years (or as required by local law).
• Support and logs: up to 2 years unless needed longer for dispute resolution.
• Aggregated analytics: retained in anonymised form as needed.

10. Security

We apply reasonable technical and organisational measures. These include access controls, encryption in transit, backups, and vendor security requirements. No system is perfectly secure. We will notify affected persons and authorities as required by law in the event of a breach.

11. Your rights

Depending on your jurisdiction you may have rights to:

• Access, correct, export, or delete your personal data.
• Restrict or object to processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise rights contact: [email protected]. We will verify identity before fulfilling requests.

12. International transfers

Data may be transferred outside your country for processing. We use appropriate safeguards such as standard contractual clauses or other lawful mechanisms. Contact us for details.

13. Marketing choices

You may opt out of marketing emails via the unsubscribe link or by contacting [email protected]. Transactional and account messages cannot be unsubscribed from.

14. Changes to this policy

We may update this policy. Material changes will be posted with a new effective date. Non-material edits may be made without individual notice.

16. Legal disclaimer

This template is a starting point. It is not legal advice. Review and adapt for your jurisdiction. Consult a qualified attorney before publishing.